Active Directory synchronization service allows you to regularly synchronize the user accounts in the AD to a specific domain on the server. When the service is running, the synchronization is performed automatically once a day.
If there is a need for the immediate update, you can start the synchronization manually by clicking the DocuNote icon, navigating to Action center module, and then clicking the Force AD synchronization button.

The date the Active Directory was synchronized last time is displayed next to Last AD sync.
<aside> ⚠️ Please note:
The time when synchronization is perforemed as well as the AD groups which are synchronized, are defined during installation. The service will perform the synchronization using the time set on the server where AD synchronization service is installed.
The data that is synchronized includes:
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Tip:
The metadata that is synchronized from AD to DocuNote can be used for merging into documents. In that way, a user phone number can be put into a newly created document.
The following table provides the metadata that is synchronized. This information is not directly intended for regular users, and is for administrators mostly.
| AD label | AD field name (LDAP) | DocuNote field in DB | DocuNote type | System field name (used for merge) | | --- | --- | --- | --- | --- | | First name | givenName | tblUser.FirstName | | Document_CreatedBy_First_Name | | Initials | initials | tblUser.Initials | | Document_CreatedBy_Initials | | Last name | sn | tblUser.LastName | | Document_CreatedBy_Last_Name | | Display name | displayName | tblUser.UserName | | Document_CreatedBy_DisplayName | | Description | description | tblUser.Description | | Document_CreatedBy_Description | | Office | physicalDeliveryOfficeName | tblUser.Office | | Document_CreatedBy_Office | | Telephone number | telephoneNumber | tblPhone.PhoneNumber | @UserSync_Phone (and primary phone) | Document_CreatedBy_Primary_Phone | | E-mail | mail | tblEmailAddress.Email | @UserSync_Email (and primary e-mail) | Document_CreatedBy_PrimaryEmail | | Web page | wWWHomePage | tblUser.WebPage | | Document_CreatedBy_Domain | | Street | streetAddress | tblAddress.Street | @UserSync_Address (and primary street) | Document_CreatedBy_Primary_Address_Street | | P.O. Box | postOfficeBox | tblAddress.Street | @UserSync_Address | Document_CreatedBy_Primary_Address_Street | | City | l | tblAddress.City | @UserSync_Address | Document_CreatedBy_Primary_Address_City | | State/province | st | tblAddress.Region | @UserSync_Address | Document_CreatedBy_Primary_Address_Region | | Zip/postal Code | postalCode | tblAddress.ZipCode | @UserSync_Address | Document_CreatedBy_Primary_Address_Zip_code | | Country/region | co | tblAddress.Country | @UserSync_Address | Document_CreatedBy_Primary_Address_Country | | Home | homePhone | tblPhone.PhoneNumber | @UserSync_Home | | | Pager | N/A | N/A | | | | Mobile | mobile | tblPhone.PhoneNumber | @UserSync_Cell | | | Fax | facsimileTelephoneNumber | tblPhone.PhoneNumber | @UserSync_Fax | | | IP Phone | N/A | N/A | | | | Notes | N/A | N/A | | | | Title | Title | tblUser.Title | | Document_CreatedBy_Title | | Business unit | business unit | tblUser.BusinessUnit | | Document_CreatedBy_Business_Unit | | Company | Company | tblUser.Company | | Document_CreatedBy_Company | | Manager Name | Manager | tblUser.Manager | | Document_CreatedBy_Manager_Display_Name | | Direct reports | N/A | N/A | N/A | N/A | | Country code | countryCode | N/A | N/A | N/A | | ID of the employee | employeeID | N/A | N/A | N/A | | User's middle name | middleName | N/A | N/A | N/A | | User's personal title | personalTitle | N/A | N/A | N/A | | URL | url | N/A | N/A | N/A |
<aside> ⚠️ Please note:
The fields on user's Properties form marked in yellow are used in Active Directory User Manager and may be used when merging data into documents.
