During saving e-mail attachments to the particular location, attachment's name can match with already existing document in the target location. To avoid confusion with documents, you can select the type for saving attachments with the equal name.

  1. Navigate to the Administration tab>Settings.
  2. Click the Office integration section.
  3. From the Default action when document name equal to attachment name exists drop-down list, select one of the following:

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When you navigate to the Archive Outlook to DocuNote dialog box, do the following steps:

  1. Uncheck the Save e-mail checkbox.
  2. From the Action drop-down list, select the appropriate way to save the attachment. Note, that the type of attachment saving specified in Office integration settings, is displayed by default.
  3. Click Save.