(Dansk version)

A case status describes the case's current state - for instance, awaiting, active, closed or locked. By default DocuNote offers a number of case statuses that can be assigned to files. In addition to the default statuses, it is possible to create custom statuses. For details, see Documents and cases - statuses (Administrator guide)

A case's status can be changed in the following ways:

Assigning/changing status on the file's Properties form

  1. Open the case's Properties form.
  2. Select the desired case status in the system field Case status.
  3. Save the changes.

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Assigning/changing status by right clicking the case

Right-click the case, hover the mouse over Change status and select the desired status.

<aside> 💡 Tips: